L40s Pro Ultra goes to standby in the middle of the cleaning process

Hello, I have Dreame L40s Pro Ultra that has been working perfectly for about 2 months. Recently we noticed that the device stops in the middle of the cleaning process, it is not stuck, it just stops randomly somewhere at random times. Status in the app says: "in standby". The solution is that I manually click "continue" option in the app and the vacume then finishes the cleaning task. Normally I get the notification in the app if robot is stuck, but when this happens there are no any notifications.

Today this happened 2 times, once for vacum task and once for a mopping task.

I tried to reset the device and do the mapping of the apartment again, but that did not fix the issue. All sensors are clean.

Is there any solution for this problem?

ÜbersetzenOriginal anzeigen