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DA056337
Veröffentlicht am 16-2-2026 21:26
CH
407

X50 ultra complete doesn’t vacuum enough

407 7
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Do you experience that the robot doesn’t clean well? I use max suction and yet the corner dust still not able to be clean and leave quite significant dust.
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7 Kommentar

Dreame Support DE 1 Beitrag
Hello,

You can try the following steps to improve the vacuuming performance:

Turn off the “Low Collision Mode” in the floor-cleaning settings.
Set the frequency of extending the side brush and mop to “High.”
Use the “Clean Genius” mode for deep cleaning, or in Custom Mode, select “Vacuum first, then mop.”
In Custom Mode, you can adjust the cleaning parameters based on your actual home environment.
17-2-2026 08:46:16 DE Übersetzen

DA056337 2 Beitrag Themenstarter
Hi
No it doesnt change the way it cleans. Still a lot of dirt visible and it didnt go over.
26-2-2026 12:09:08 CH Übersetzen

Dreame Support DE
We sincerely apologize for the inconvenience.
If the issue persists, we kindly recommend sending the device’s SN, the purchase invoice, and a related video to our after-sales team so that we can provide you with further support and a suitable solution.

E-Mail:
aftersales@dreame.tech
5-3-2026 11:05 DE Übersetzen
EF213286 3 Beitrag
I have the exact same problem now. It does not really vacuum at all. I cleaned everything. There is not a lot of dust neither in the robot or in the station afterwards.
4-3-2026 11:01:01 DE Übersetzen

Dreame Support DE
2. If there is no airflow coming from the outlet during vacuuming and you do not hear the fan running, we kindly recommend sending us a video of the issue along with the device’s SN and the purchase invoice. This will help our after-sales team provide you with further support and an appropriate solution.
5-3-2026 11:12 DE Übersetzen
Dreame Support DE
1. If wind is blowing out, this indicates the fan is working properly.
- We recommend cleaning the dust box and filter to ensure the device’s suction remains unobstructed.
- Additionally, please increase the suction power and perform multiple cleaning cycles to improve the overall cleaning effect.
5-3-2026 11:12 DE Übersetzen
Dreame Support DE
Hello, we sincerely apologize for the inconvenience caused

To help identify and resolve the problem efficiently, please follow the troubleshooting steps below:  

Please confirm whether there is wind blowing out of the air outlet while the robot is vacuuming.
5-3-2026 11:12 DE Übersetzen
DA056337
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