RV762623

[L10s Ultra Gen 2] Matter support missing on same model, anyone else?

Hi everyone,

I’m using a Dreame robot vacuum (same model as others reporting Matter support), but the feature doesn’t show up on my device. Firmware is up to date.

Has anyone else experienced this? Could it be a staged rollout, region lock, or something else? Some users with the exact same model already have it working.

Any info or fixes would be appreciated.

Serial number: R2469A4BKEU5299401

@Dreame Support
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1 Kommentar

Dreame Support DE 1 Beitrag
Hello, thank you for your feedback. Regarding the Matter feature, please note that the L10s Ultra Gen 2 does not support Matter. Thank you for your understanding and support.
UID:RV762623 DE
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