My robot does not work anymore

We are not able to add it , connect to it or get any answer from it.

It keeps blinking and not moving despite reset and pressing on buttons

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Hello,

Based on your description, the issue may be related to a hardware malfunction.

We recommend that you contact the seller or your point of purchase for further assistance. Alternatively, you may send the device's S/N number, purchase invoice, and the video attached to your post to our after-sales support team at aftersales@dreame.tech. This will allow the case to be further investigated and the necessary support to be provided.

Thank you for your cooperation and understanding.

Good morning

Ok I will send it for repair through the shop I purchase it =[ thank you for your help