Are you kidding me?

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First day my A1pro is in action: App not working properly and the mover lost one tire which can’t be fixed again. That’s poor quality guys. Sorry to say.
Any suggestions to make me becoming a satisfied customer?

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Hello, we're truly sorry for any inconvenience you’ve experienced. To help resolve your issue swiftly, please send the device's serial number (SN) and your invoice to our after-sales service team. They are eager to assist you with any further support you may need. Thank you for your understanding and patience, and we're committed to ensuring your satisfaction.

Toll-free service number:
+49 800 000 1747
(Monday-Friday
9:00 AM - 9:00 PM
Saturday-Sunday
9:00 AM - 6:00 PM)
Email:
aftersales@dreame.tech