Dreame Z10 Pro (2 years old)
Strange noise when the robot passes over a threshold or other obstacle. Disapperas after lifting and turn it over and start again.
Running without the main and side bruches attached, thought that was the problem but no...
Any good ideas?
Regarding your question about [Strange noise when the robot passes over a threshold or other obstacle], we recommend [1. When the host works on smooth tile and wooden floors, there may be slight noise when the bottom scraper rubs against the ground.
When the host passes through the tile and floor joints, it may come into contact with and clean the floor joints, which may produce a slight "click click click" sound.
The above sounds do not affect the normal use of the machine
2. A strange noise will sound while cleaning if the brush is entangled. Remove the brush, clear the foreign objects, and reinstall the brush.
3. Restart your robot after installing the brush to check whether the noise disappears.].
If you need further assistance, please provide your service ticket number or contact us via me > Help & Feedback > Contact us > Online Customer Service.
