The vacuum cleaner has been working perfectly for a year now and it just doesn't vaccum anymore randomly and for no reason. When in vacuum + cleaning mode, we just don't hear the vacuum, we whecked and indeed it does not vacuum whereas it appears to work perfectly on the app. The problem happens randomly, it just doesn't vaccum anymore in the afternoon while it has been vacuuming pretty well in the morning.
Hello, if there is no air coming out of the air outlet. It may be a motor failure, you need to contact our after-sales team.
After-sales service email: aftersales@dreame.tech
