BT617686

L10s Pro Ultra firmware update

Is it possible that since October, when I bought the robot, not a single update has arrived that implements features, introduces improvements, and fixes bugs?
You need to log in to reply. Login | Register

13 Comment

Hello, did the firmware version update not meet your expectations? Did you encounter any problems?
2025-5-13 10:42:43 Translate

BT617686 Thread Starter
I do not have this function on my robot, present instead on older robots
1000071109.jpg
2025-5-14 15:06:00 Translate

Is the mop on your device unable to extend?
 
BT617686 Thread Starter
I don't have the last entry
1000072051.jpg
2025-5-14 21:32:02 Translate

Sorry , Could you tell me what model the "older robot" is?
 
BT617686 Thread Starter
L20 Ultra
2025-5-21 12:40:35 Translate

BT617686 Thread Starter
Then why does the L10s Ultra Gen 2 have this function and mine does not?
2025-5-21 15:20:46 Translate

BT617686 Thread Starter
L20 Ultra did not have this function originally, it was implemented when my model was already on the market
2025-5-21 15:23:34 Translate

Please wait a moment, I am confirming with the relevant departments. I expect to give you a reply tomorrow.
 
BT617686 Thread Starter
All right, thank you. I stand by waiting for a response
2025-5-22 00:16:39 Translate

Hello, we have received a response from the relevant team. Due to the performance limitations of the L10s Pro Ultra, this function cannot be achieved through a firmware version upgrade.
 
BT617686 Thread Starter
Are you kidding me? It's just a matter of rotating the robot. What would be the limitation?
2025-5-22 18:07:04 Translate

BT617686 Thread Starter
My impression is that because it is an uncommon model, you have no interest in following and then updating and implementing new functions on this device.
I have devices, from another famous brand of robot vacuum cleaner, that are updated even after more than 5 years since I bought them.
This was my first Dreame robot and, given the little support and upgradeability of your products, I will not purchase or recommend any to anyone in the future
2025-5-25 16:25:00 Translate

UID:BT617686
  • 9Posts
  • 0Friends
Privacy Policy|Terms & Conditions|DarkRoom

© 2025 Dreame Forum All Rights Reserved | Support by Discuz! X5.0 Font by MiSans

Quick Reply Back to Top Return to List