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🐾What kind of pets do you have?

 Heat: 63

49 Comment

WL256985
Hi can anyone tell me how to delete the cleaning history please?
5-2-2026 14:09:41 GB Translate

Dreame Support
Hello, we’re sorry to inform you that the cleaning history cannot be deleted.
20-2-2026 06:25 GB Translate
GC788752
Ho un cagnolino che perde molti peli ogni giorno!
Sono alla ricerca di un aspirapolvere potente che non si blocchi con i peli degli animali
6-2-2026 08:21:30 IT Translate

EO597253
Aqua model is a waste of money. The concept was good but for a luxury home it can’t mop and clean the floors. Total disappointment.
9-2-2026 22:28:30 GB Translate

Dreame Support
Hello, we are very sorry to hear that the product did not meet your expectations.
Could you please describe in more detail the issues you are experiencing with the device during mopping? This will help us provide you with further support.
20-2-2026 06:23 GB Translate
NA784095
Installed L20 ultra and impressed with cleaning so far (3 cleans 🙂) however the app needs improving, in a room that is half hard floor and half rug the ai doesn't detect the 'carpet' and manually placing carpet is fiddly and easily confused the robot when it tries to react to it because there's no absolute measure and the robot itself doesn't notice the difference. Also no deep clean option on a customisd schedule. But these are picky items I can maybe resolve over time
13-2-2026 00:47:21 GB Translate

NA784095
Realised that the carpet detection only happens when cleaning, not during initial mapping, L20 has improved it's view of the room after additional cleaning and I've been able to delete the manual carpet I added.
21-2-2026 23:23 GB Translate
Dreame Support
We also sincerely appreciate your suggestion to add a “Deep Clean” option to scheduled cleaning tasks. We have recorded your valuable feedback and passed it on to our relevant teams. We will continue to optimize the app to provide you with a more convenient and intelligent user experience.
20-2-2026 06:19 GB Translate
Dreame Support
Hello, thank you very much for your recognition of the L20 Ultra’s cleaning performance, and we truly appreciate your detailed feedback.

The device currently supports manually adding carpet areas as well as manually setting the floor type for different zones. You can adjust these settings based on your actual home environment to help the robot respond more accurately during cleaning.
20-2-2026 06:19 GB Translate
ZZ611449
Dreame l40s pro ultra
13-2-2026 20:41:57 GB Translate

AP476904
Water discharg issue
15-2-2026 08:56:48 GB Translate

Dreame Support
Hello, to provide you with further support, could you please describe in detail the water discharge issue you are experiencing with the device?
20-2-2026 06:14 GB Translate
MH745188
La Ultra Gen 2, es un gran producto, un artefacto que sin duda resolverá con eficiencia y agilidad  la limpieza del hogar, especialmente cuando se trata de vivir con perros y gatos.  Sin duda, una gran compra. Sin embargo, lo pésimo e indignante es el servicio técnico que ofrece DREAME en Chile. “Plus Service”  “2 meses de “evaluación” que pueden llegar hasta 60 días hábiles. Es decir, un trimestre.
En lo personal, les sugiero que prefieran otra marca que les de garantía de un servicio técnico eficiente. El robot en algún momento lo necesitará.
27-2-2026 14:48:41 GB Translate

NA945886
If we’d had this when our bull terrier was with us…..

Bull terriers shed small hairs constantly and it would have been a good adversary for an X40😂
1-3-2026 06:24:11 GB Translate

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