Water Hookup Kit for Auto Refilling and Draining RAW6 for Multiple Models |
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Hello, the RAW6 water connection kit is not compatible with the Aqua10 Ultra Roller Complete robot. The correct water connection kit for the Aqua10 Ultra Roller Complete is the RAW8.
2-1-2026 03:55
 GB
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b) The function cannot be started at all: We recommend contacting our after-sales support team for further assistance. You can find our contact information here: https://global.dreametech.com/pages/contact-us We hope the above information helps.
24-9-2026 06:14
GB
Translatea) The function starts, but the dust is not emptied successfully: Please check whether the dust bin outlet is blocked by fluffy hair or fibers. Such debris may not be easily sucked into the dock and can interfere with the fan's operation. Please clean it manually. We also recommend increasing the cleaning frequency and the auto-empty frequency to reduce dust accumulation as much as possible. If only a small amount of dust remains in the dust bin, this is considered normal. In this case, you may increase the auto-empty frequency.
24-9-2026 06:14
GB
TranslateBefore dust collection, please make sure that the dust collection cover is properly installed. If it is not installed correctly, the dust collection performance may be affected. After the cleaning task is completed, please manually tap the Dust Collection / Auto-Empty button in the app to test whether the dust collection function is working:
24-9-2026 06:13
GB
TranslatePlease ensure that the robot has completed its cleaning task, announced that the cleaning is finished, and returned to the dock for charging. If the battery level is too low to charge, or if the charging process is interrupted manually, the robot may not perform automatic dust collection.
24-9-2026 06:13
GB
TranslatePlease check whether the robot is in Do Not Disturb (DND) Mode. When DND mode is enabled, the dock station will not perform automatic dust collection. Please go to More Features in the app, disable DND mode, and try again.
24-9-2026 06:13
GB
TranslateHello, for this issue, please try the following troubleshooting steps: Before the dust collection process starts, please make sure that the Auto-Empty function is enabled in the app. You can also go to Dock Settings and check the Auto-Empty Frequency. The robot will automatically empty dust according to the frequency you have set.
24-9-2026 06:13
GB
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