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598 Comment

Disappointed with the Performance – Not Worth the Money

I feel the Dreame L40 AE Ultra Robot Vacuum and Mop is not worth the money. The cleaning performance has been disappointing, especially considering its price.

* Poor edge cleaning: It does not clean edges and corners properly.
* Spreads dirt instead of cleaning: When there is a spill of sand or coffee powder, it tends to spread the mess around rather than pick it up effectively.
* Poor battery performance: Within just two months of use, I noticed a significant drop in battery life, which is very disappointing for a product in this price range.

Overall, I expected much better cleaning performance and battery durability. Unfortunately, this product has not met my expectations, and I cannot recommend it based on my experience.
28-10-2026 13:25:38 GB Translate

My l40s pro ultra cleaning room in parts
28-10-2026 17:57:16 GB Translate

I have the Dreame X40 Ultra and I'm looking for the Dreame multi-floor cleaner in the UK. I tried the Dreame website, but they were sold out. I tried other online platforms and found a multi-floor cleaning liquid that looks like the Dreame original, but it isn't from Dreame. Can anyone tell me where in the UK I can buy the original?
28-10-2026 20:08:27 GB Translate

Hello,
We sincerely apologize for the inconvenience caused.
If you would like to purchase Dreame original cleaning solution, please contact our after-sales service team at:

E-mail: aftersales@dreame.tech

We will check the inventory availability for you and assist you with the purchase process.

Thank you for your understanding and support.
I've got the 40s Pro Ultra, the first 3 months it was perfect, but now the mopping pads detach when they're washed and it creates issues when the robot goes back and the suction is not so good anymore, it leaves small pieces of dus.. I cleaned everything regularly but it just keep happening..
29-10-2026 14:49:13 GR Translate

4. Restart the robot and try again.
5. Update the firmware to the latest version.
6. Check whether the mop pads are intact and whether the Velcro on the mop pad holders is damaged.

If the issue persists after trying the above steps, please feel free to contact us again. Thank you for your understanding.
Hello,
Please try the following steps to troubleshoot the issue:
1. We recommend turning on the robot before installing the mop pad holders; otherwise, the mop pad holders may not attach magnetically.
2. When the robot climbs over carpets, thresholds, or small steps, the mop pad holders may get caught and detach. We recommend setting up a No-Mop Zone to prevent the robot from entering these areas with the mop pad holders attached.
3. Manually install the mop pad holders and check whether they are securely attached by magnetic force.
First time I’ve used this product, I love it!!
29-10-2026 14:59:44 GB Translate

Dreame L10 ultra
29-10-2026 17:52:13 IE Translate

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