Missing items

Robot vacuum delivery has missing items. Is this normal?

Hello, this is not a normal situation. We recommend that you contact the seller or our after-sales support team promptly for further assistance.

After-Sales and Technical Support
0808 502 1616
aftersales@dreame.tech
(Mon. to Sun. 9:00–18:00)

No both my units where full but my second unit is brought from Costco on black friday im sure that was a Return to them then sold again it wasn't packed the same