Mop pad issues

• 

When changing the mop pads, the machine has, on multiple occasions 'lost' the pads. Sometimes they are left in the bottom of the machine where it loads / u loads them from the robot. And today - twice, one has been stuck at the top / not put back correctly from the carousel.

Any ideas to keep the pads running smoothly?

Hello,

You can reset the mop transport rack in the app to help reposition the mop pads:

Settings → More Features → Device Maintenance → Reset Mop Transport Rack

This should allow the robot to properly return the mop pads to their correct position.

Love you floor looks really nice i wanted the matrix just couldn't fit it in