Fii

New app

I am not a fan of the app update it’s not intuitive to use at all and I spent like 10 mins trying to figure out how to clean one room, it used to be a quick tap and off it went.  Not anymore, not even an onboarding to show what changed
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To me the annoying bit is that when it finishes a task and goes back to charge, if start a cleaning with voice command it goes back to Genius cleaning.

The previous version of the app would remember the last cleaning setting and action according to that one. @Dreame Support can that be applied to the new app update please
16-1-2026 14:38:54 GB Translate

We strive to provide a better experience for you and other users.
 
19-1-2026 04:16 GB Translate
using a voice command to start cleaning defaults back to 'Clean Genius' mode" to our product development team.
 
19-1-2026 04:16 GB Translate
We will actively relay your opinion about the issue where "in the new app, after the robot completes a cleaning task and returns to charge,
 
19-1-2026 04:16 GB Translate
Thank you very much for your feedback and detailed suggestions.
 
19-1-2026 04:16 GB Translate
It did take me a minute to find how to get into the device and not start a clean by accident.
I think for households with multiple devices the setup makes sense.
17-1-2026 08:51:10 GB Translate

Yeah I agree with Richard
18-1-2026 09:43:34 GB Translate

Thank you very much for your feedback and detailed suggestions.

Your opinion is invaluable to us, as it helps us continuously improve product quality and user experience. We will carefully evaluate your suggestions on enhancing the app's intuitiveness and ease of use, striving to provide a better experience for you and other users.

We appreciate your attention and support for Dreame, and we always welcome you to share more ideas with us.
19-1-2026 03:57:45 GB Translate

Fii
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