Laser blocked

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Hi

My dreams robot stop working as saying laser blocked. I have dried it with dry cloth and still keeps saying same message when hoovering.

Hello, please check the following:

1. Check if the LDS component is blocked by a foreign object, preventing it from rotating. Try gently moving the LDS component.

2. Check if the LDS cover can move gently forward, backward, left, and right.

3. Check if the laser emission and reception ports of the LDS component are blocked by foreign objects, preventing it from emitting and receiving laser light.

If the problem persists after these checks, there may be an internal malfunction in the device. You can contact customer service via email for assistance: aftersales@dreame.tech.

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