KE221715

[L40s Pro Ultra] Will the Alexa skill ever get a major upgrade?

I was going through the list of supported Alexa commands and it got me wondering, what's the use in developing a voice assistant skill whose commands, among others, allow you to get the robot to say hi or locate it (it's not exactly incospicuous, and I doubt anyone has ever misplaced it), instead of addressing the elephant in the room and actually focusing on stuff that really matters, such as choosing on the spot to either just mop or vacuum, or any combination thereof, just as you can do in the app, or to start, at the very least, shortcuts?
I mean, that's really the bare minimum you would expect out of a smart robot, smack dab in the AI era, no less. We shouldn't have to flick the app open each and every time we need to do something slightly less out of the ordinary. Say, I may have just mopped the entire pad and then I'd like to quickly vacuum a room or zone after spotting some crumbs or whatever's been dropped a few minutes later. As it stands, we can't do that through Alexa without first changing the cleaning mode to just vacuum in the app. That's simply beyond the pale. I've even set up a second map (multi-floor), hoping that giving a different name to each room in the latter would allow me to just mop or vacuum through Alexa, having customized tasks accordingly in each map, but no dice.
So, what gives? Again, it's a smart robot vacuum cleaner, so its key functions should get first dibs and be top of mind when it comes to voice assistants. I can just ask Alexa to say hi, if I'm so inclined. Why go to all the trouble of asking Alexa to ask the robot to say hi? So, any chance you will ever get the actual smarts into smart robots?
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3 Comment

Hello,

Thank you for your feedback and suggestions.

At present, Dreame devices’ Alexa voice control capabilities are integrated and adapted within the functional scope provided by the Amazon Alexa platform. The Alexa skill itself has platform‑level limitations in areas such as command recognition, room name interpretation, and flexibility for custom commands. For example, it currently does not support recognizing room names customized within the app or dynamically switching cleaning mode combinations. These constraints are not something the device or the Dreame app can independently overcome.

The Alexa commands currently supported are developed based on the official APIs made available by Amazon, and mainly focus on basic control actions and status interactions. More advanced and fine‑grained operations—such as instantly switching between vacuuming and mopping modes or applying temporary, customized cleaning strategies—still need to be performed via the Dreame app, in order to ensure system stability, logical consistency, and safe device operation.

That said, we continuously collect user feedback regarding more flexible voice control and actively communicate these needs to platforms such as Amazon Alexa and Google Assistant. Where platform capabilities allow, we evaluate and plan corresponding feature optimizations. Your feedback has been recorded and will be shared with our product team for reference.

Thank you again for your suggestions and for your understanding and patience.
1-5-2026 09:19:19 GB Translate

Yeah, I'm aware of the room-name issue as well, and I'm perfectly fine with it, as Alexa routines allow me to easily circumvent all of that. In fact, I don't even mind the clunky "ask dreame bot" command, as I haven't actually uttered it once thanks to routines. In that light, even a 100-word, obscure command for setting the cleaning mode would do, as long as it gets the job done. Granted, implementing commands for shortcuts might be far-fetched, but the Alexa API clearly allows to tinker with other, minor modes, so I find it hard to believe that the cleaning mode, which is the heart and soul of any robot vacuum, is instead a no-no.
1-5-2026 17:42 IT Translate
Sounds like a cop-out to me, because the skill officially supports commands for changing the water level mode, for one, so why exactly would the cleaning mode (vacuuming or mopping) be any different? I mean, why would so-called platform-level limitations affect just the implementation of a command for switching between vacuuming and mopping, while water and suction level are fair game? I can't wrap my head around that, as I know a thing or two about how the Alexa platform works.
1-5-2026 17:40 IT Translate
UID:KE221715 IT
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