Will the Alexa skill ever get a major upgrade?

I was going through the list of supported Alexa commands and it got me wondering, what's the use in developing a voice assistant skill whose commands, among others, allow you to get the robot to say hi or locate it (it's not exactly incospicuous, and I doubt anyone has ever misplaced it), instead of addressing the elephant in the room and actually focusing on stuff that really matters, such as choosing on the spot to either just mop or vacuum, or any combination thereof, just as you can do in the app, or to start, at the very least, shortcuts?
I mean, that's really the bare minimum you would expect out of a smart robot, smack dab in the AI era, no less. We shouldn't have to flick the app open each and every time we need to do something slightly less out of the ordinary. Say, I may have just mopped the entire pad and then I'd like to quickly vacuum a room or zone after spotting some crumbs or whatever's been dropped a few minutes later. As it stands, we can't do that through Alexa without first changing the cleaning mode to just vacuum in the app. That's simply beyond the pale. I've even set up a second map (multi-floor), hoping that giving a different name to each room in the latter would allow me to just mop or vacuum through Alexa, having customized tasks accordingly in each map, but no dice.
So, what gives? Again, it's a smart robot vacuum cleaner, so its key functions should get first dibs and be top of mind when it comes to voice assistants. I can just ask Alexa to say hi, if I'm so inclined. Why go to all the trouble of asking Alexa to ask the robot to say hi? So, any chance you will ever get the actual smarts into smart robots?

Hello,

Thank you for your feedback and suggestions.

At present, Dreame devices’ Alexa voice control capabilities are integrated and adapted within the functional scope provided by the Amazon Alexa platform. The Alexa skill itself has platform‑level limitations in areas such as command recognition, room name interpretation, and flexibility for custom commands. For example, it currently does not support recognizing room names customized within the app or dynamically switching cleaning mode combinations. These constraints are not something the device or the Dreame app can independently overcome.

The Alexa commands currently supported are developed based on the official APIs made available by Amazon, and mainly focus on basic control actions and status interactions. More advanced and fine‑grained operations—such as instantly switching between vacuuming and mopping modes or applying temporary, customized cleaning strategies—still need to be performed via the Dreame app, in order to ensure system stability, logical consistency, and safe device operation.

That said, we continuously collect user feedback regarding more flexible voice control and actively communicate these needs to platforms such as Amazon Alexa and Google Assistant. Where platform capabilities allow, we evaluate and plan corresponding feature optimizations. Your feedback has been recorded and will be shared with our product team for reference.

Thank you again for your suggestions and for your understanding and patience.

I totally agree with this. Ive been asking them to update Alexa commands for ages. I also know that current Alexa APIs would allow Alexa to start a Shortcutu the Dreame App if they built it. Providing the name of the shortcut is programmed to Shortcut 1, Shortcut 2 etc. Then, in Alexa routines, we can customise the name for example “Alexa vacuum my bedroom on maximum suction” (Alexa Ask Dreame to start shortcut 1). This could be easily done as the link between Alexa and the Dreame shortcut can be built with in the skill and App. All it replaces is the user actually opening the app and selecting that shortcut. Its such a simple thing to do that all I want to do is go into the Dreame Office and develop it myself but I don’t have such access.