Notification Settings

Is there anyway to customise the notification settings in the Dreame app so you only get Push Notifications when there is an error/maintenance issue? E.G. the vacuum is stuck or the water tanks need emptying or refilling etc? All I can see is the option to select which device I do or do not want notifications from and the option to add or remove deals/event notifications from the mix.

Hello,

Thank you for taking the time to share your suggestion regarding notification settings.

We understand that you would like to receive only important notifications, such as when the robot is stuck, requires maintenance, or when the clean water tank needs refilling or the dirty water tank needs emptying. These notifications are currently available in the Dreame app; however, it is not currently possible to customize the notification settings to receive only these alerts while disabling other device notifications.

We appreciate your feedback and can see how this option would provide a more convenient and personalized user experience. Your suggestion has been recorded and will be forwarded to the relevant product team for consideration in future updates.

Thank you again for your valuable feedback and for choosing Dreame.

Best regards,