L10s Ultra Gen 2 Dust bin error

I've recently give the vaccuum a full clean and ever since then the vaccuum reports a "dustbin not installed" error and won't work. I've replaced the filter but the error remains

Annoying one, that. Worth sending it over to aftersales@dreame.tech with your SN and letting them take a look.

Hi,

We're sorry to hear that you're experiencing this issue with your L10s Ultra Gen 2.

Please try removing the dustbin and reinstalling it carefully, ensuring that it is fully inserted and properly seated. You may also try restarting the robot to see if the error message is cleared.

If the issue persists after reinstalling the dustbin and restarting the device, your case may require further assistance from our after-sales team.

After-sales support: aftersales@dreame.tech

When contacting the after-sales team, please provide the following information:

1. Purchase invoice/proof of purchase
2. A photo of the serial number (SN) label
3. A brief description of the issue
4. The results of the troubleshooting checks performed

Providing these details will help our after-sales team review your case more efficiently and avoid unnecessary repeated troubleshooting. Once reviewed, they will advise you on the next available steps.

Thank you for your patience and understanding.