Reconnection to wifi poor

The robot does not automatically reconnect to wifi if i have rebooted my router. Then when trying to reconnect it using the qr code etc it still wont reconnect, really poor, what is the fix pls?

Make sure it's on the 2.4GHz band, then factory reset the robot and set it up again. If it still won't hold the connection after that, email aftersales@dreame.tech with your SN.

Hello,

We sincerely apologize for the inconvenience caused.

Please follow the steps below to troubleshoot the issue:

1. Please make sure you are connecting to a 2.4 GHz Wi-Fi network.
2. Please ensure that the robot and your phone are close to the router and that the Wi-Fi signal is strong. Before configuring the network, please enable Bluetooth and location permissions for the Dreame app on your phone. Failure to enable these permissions may result in network configuration failure.
3. When connecting to the hotspot broadcast by the robot, wait until you hear the robot's voice prompt, then return to the app and wait for the network configuration result.
4. We recommend setting your home Wi-Fi name and password using English letters and/or numbers only. Please avoid using special characters.
5. Please check whether your router has MAC address filtering, a whitelist, or similar restrictions enabled. You may also try resetting the router and restarting the robot before attempting to connect again.
6. If the above methods do not work, please try using one phone to create a mobile hotspot and use another phone to connect to that hotspot for network configuration as a cross-check. The hotspot must be a 2.4 GHz network. For iPhones, please enable "Maximize Compatibility" when creating the hotspot, as this switches the hotspot to 2.4 GHz; otherwise, it may use 5 GHz.
7. The connection issue may also be related to the phone model. Please try using a different phone model to set up the connection. If the issue persists, please send us the following information via private message for further assistance:
   (1) The robot's SN (serial number), which can be found on the label at the bottom of the robot.
   (2) A video showing the entire connection process. You may record your phone screen while attempting the setup.

Thank you for your cooperation. We look forward to your reply.

Wi-Fi Setup Guide:
https://dreametech.zendesk.com/h ... um-and-Mop-to-Wi-Fi