Random cleaning

My vac is randomly cleaning during the day even though I only have it scheduled to clean once a day. I see nothing in the schedule, anyone any ideas.

It seems to have cached a clean from somewhere?!?

Hello,

We apologize for the inconvenience. Please follow the steps below to check the issue:

1. Check whether scheduled cleaning is enabled.
2. The robot vacuum may have been accidentally touched or moved manually, causing it to leave the charging dock and then reconnect to it, resulting in the charging contacts becoming disconnected.
3. Please check whether the charging dock’s power cable is properly connected. If it is loose, the dock will be unable to supply power to the robot vacuum, causing the robot to leave the dock and attempt to find another power source.
4. If control of the robot vacuum is shared with other users, please make sure that no one else is operating it at the same time.
5. Please check whether any smart scenes have been set up. If so, disable them as needed.

If the issue persists after you have tried the steps above, please feel free to contact us at any time and provide the specific model of your device, along with screenshots of the scheduled cleaning tasks and smart scene settings, so that we can assist you further.

Thank you for your understanding and cooperation.