Bumping and mopping carpets

Hi!

We own a L40 ultra and are very happy with the robot. But suddenly in the past weeks it starts to mop the carpets and is bumping a lot against chairs and obstacles.

We already optimised the settings, it did not have any improvement.  

Have you sent a feedback by app?
What is your firmware update?
Have you checked the Ai obstacles avoidance in the app?