XP475699

[X40 Ultra Complete] Doesnt vacuüm properly

After vacuuming three times with the Dreame X40, there are still sand grains everywhere. It hardly picks up anything, even though it’s brand new. There are a few sand grains in the dustbin, but really very few. Even on the maximum setting, it doesn’t deliver good results.
My Dyson stick vacuum picks everything up in one go.
I have vinyl flooring (PVC) — so a hard, smooth surface.

What could be the problem, or are these just disappointing performance results?
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1 Comment

Hello, please confirm whether there is wind blowing out of the air outlet when the robot is performing vacuuming tasks.

If so, it means that the fan is operating normally. Can you update a video or photo to show it? So that we can find  further solution for you.
2025-4-29 15:25:16 Translate

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