RD292594

Small dust leakage into dustbin area X50 Ultra

Hello,

I observed that sometimes fine dust leakage(not a big leakage) from main dustbin into dustbin area in robot X50 Ultra, around connection between dustbin and robot dustbin area through gasket. I was using before a model of roborock, it has also the same issue. I would like to know if you also experinced it, is it normal or not? If there is a air leakage on gasket, it can also affact badly the vacuum performance, so just I want to be sure about it.

Thanks in advance.
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6 Comment

RD292594 Thread Starter
Just to be more clear, I added the screenshot to show where was the exact fine dust in dustbin area. I marked it with green color, dust was at that area. In this screenshot you cannot see the dust, because I already cleaned it
1.JPG
2025-5-20 20:37:20 Translate

Hi, can you provide me a photo of the area when the dust leaks again? It is difficult to tell if this is normal if you can't see how much dust is leaking.
 
There was only fine dust leaked, not the big particles. I just would like to know if this fine dust leakage is normal or not. Maybe it is normal behavior, of course Dreame engineers would answer it.
 
Hello Dreame Support. For the first thank you very much for your quick support. I dont think that it was because of the full dust box, because I regularly send the robot to the station.
 
Hello! Is it because the dust box is too full? If you use a completely clean filter and dust box, does this still happen?
 
RD292594 Thread Starter
Hello, I also checked again after many runs, it is in reasonable manner, actually I dont see it again, just very small dust sometimes, but generally the dustbin area is clean.
2025-5-25 19:29:29 Translate

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