At Dreame, we engineer our products for lasting performance. To give you greater peace of mind, we now offer the Dreame Extended Warranty Plan – your assurance of continued protection beyond the standard coverage. Why Choose Dreame Extended Warranty?
✔ Seamless Coverage – Extends your protection by 1 or 2 years after the manufacturer’s warranty expires.
✔ Genuine Parts Guarantee – All repairs use only original Dreame components.
✔ Hassle-Free Service – Quick and reliable support when you need it.
Hello, I just purchased a new x50 ultra complete. I am not able to power it on. Even after 4 hours in the charge station and resetting by holding the power button nothing starts.I can see a little blue light on the resetting button that's all. Docking station is on . The light on front is on .Any suggestions?
Hello，you can manually put the robot into the base station to charge it and then try to turn it on. If it still doesn't work, you need to contact the seller for further solutions.
I purchased on Amazon. I places the robot in the charging station. It does not power on.Any other causes? Maybe on the connections of the battery or other?
