💡We are curious! How many Dreame products do you have at home?

Received my Dreame L50s Pro Ultra today. I have noticed that during mopping the kitchen, the mops drop down. After it has finished the mops don’t go back up.  This then causes the robot difficultly returning to the dock and leaving next time.

If I vacuum the carpet however the mops do retract. Any idea if this is a common problem?  

Hi can you get the replacement mop pads

My Matrix10 Ultra has stopped taking obstacle images. It used to and the setting is still enabled, im just getting the generic image for an obstacle now instead of a pic. Live camera still works. Any one else experience this or can offer some advice please? Thanks

When it cleans on maximum it is noisy.

Just got my L50s pro ultra ahead of cancer surgery it’s a godsend it was recommended by my son who also has one. I’ve a decent sized floor area and it pops back to wash its mop heads which impresses me.  So for very pleased with it’s performance although it’s a bit sloppy on some corners but life’s too short to worry about that. Great machine

I’m loving my Dreame L40 Ultra, his name is Brian.  I’m still getting to grips with settings etc but can’t persuade him to go under the entire sofa, we have followed guidance but I think it’s just slightly too low in places. I’ve set a daily task to clean the kitchen floor, he doesn’t get right into the corners and I have to remember to put the chairs up before I go to bed 😁

I’m struggling with app. Signed in thru Apple a/c. Managed finally to add my email but it still says not registered so can’t share device. Help please

Started using L40 ULTRA AE , its decent
However my expectations were high, it’s par with my expectations

Just started use dream l10, and it is very nice bot

Set up was a little confusing and can’t find out how to add other areas so it only cleans my front room 🥺 would love to add my hall if I can change the scan 🤔 has cleaned and moped my living room very well