💡We are curious! How many Dreame products do you have at home? |
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② Λάβετε υπόψη ότι η συχνότητα επέκτασης της πλευρικής βούρτσας και της σφουγγαρίστρας μπορεί να ρυθμιστεί σε τρεις λειτουργίες: Κανονική, Έξυπνη και Υψηλή Συχνότητα. Κάθε λειτουργία χρησιμοποιεί διαφορετική στρατηγική καθαρισμού, ώστε να μπορείτε να επιλέξετε αυτή που ταιριάζει καλύτερα στις ανάγκες σας.
8-10-2026 07:46
Γεια σας, Σας προτείνουμε να ελέγξετε τα παρακάτω: ① Μεταβείτε στις Ρυθμίσεις και βεβαιωθείτε ότι η λειτουργία καθαρισμού άκρων (Edge Cleaning Extension) είναι ενεργοποιημένη (η προεπιλεγμένη ρύθμιση είναι η Έξυπνη λειτουργία).
8-10-2026 07:45
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Hello, The L40 Ultra A does not support automatic detergent dispensing. We recommend using clean water for daily cleaning. If you would like to use a cleaning solution, we recommend Dreame's official cleaning solution. Add approximately one capful (about 28 ml) to a full clean water tank, dilute it with water, and gently shake the tank to mix evenly before use. Thank you for your understanding.
8-10-2026 07:56
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Hello, To better assist you, please let us know the exact model of your device. Once we receive this information, we will provide you with the appropriate troubleshooting steps. Thank you for your understanding and cooperation.
8-10-2026 07:59
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We sincerely apologize for the inconvenience.
During vacuuming, please check whether air is coming out of the air outlet.
• If air is blowing out, the fan is working normally. In this case, please:
1. Clean the dust bin and filter to ensure proper suction airflow.
2. Increase the suction power and run multiple cleaning cycles to improve cleaning performance.
• If no air is coming out and you cannot hear the fan operating, this may indicate an issue with the fan.
Fluffy debris such as dog hair can easily cause blockages in the dust bin, so we recommend checking and cleaning the dust bin regularly.