💡We are curious! How many Dreame products do you have at home?

 Heat: 80

106 Comment

It’s not charging
4-1-2026 13:22:31 GB Translate

Hello,
could you please let us know the model of your device so that we can provide further support?
19-2-2026 11:52 GB Translate
My device is not charging
Just bought Dreame X40 Ultra complete. Tried in my flat... Excellent quality and more quite than my previous Roborock. Excellent avoided 98% of all cables. At the moment very happy with purchase.  
I havw the dreamw l10
Always wanted 1 my husband brought it for me and it is better than expected I have a gsd and dreme keeps my floor clean all the time would recommend to anyone
L10s Ultra Gen 2
I have dreame x50 ultra complete, veery good job every day
10-1-2026 14:39:43 GR Translate

My new dreame l40 ultra ae started an unscheduled cleaning run and I had to stop it manually and send it back to base. What reasons might there be for this?
11-1-2026 11:11:03 GB Translate

Please check whether the charging base cable is properly connected. If the cable is loose, the base may fail to supply power to the robot, causing it to back off and attempt to search for another power source.
If the control of the robot is shared with other users, please make sure that no one else is operating it at the same time.
19-2-2026 11:56 GB Translate
Hello,

for the issue of the robot starting automatically, you may try the following troubleshooting steps:

Check whether a scheduled clean has been enabled.
The robot may temporarily disconnect from and reconnect to the charging base if it is accidentally touched, causing the charging contacts to lose connection.
19-2-2026 11:56 GB Translate
Superb machines!
11-1-2026 16:46:08 GB Translate

Agreed!
7-2-2026 23:06 GB Translate
Just had x40 ultra delivered after seeing the performance of x50 in our air bnb in Oslo over Xmas now doing its first deep clean so far it's impressive after our old neato
11-1-2026 18:37:01 GB Translate

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