💡We are curious! How many Dreame products do you have at home?

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598 Comment

Is anyone struggling to get the Dreame multi surface floor cleaner?
25-10-2026 11:15:26 GB Translate

How to add anothether map like second floor
25-10-2026 12:09:01 GB Translate

Aqua 10 roller complete vacuum robot not in models list
25-10-2026 15:19:41 GB Translate

Im fed up of my robot vacuum getting stuck, having to disconnect it & go through the fuss of having to reconnect it, wish I hadn't bought it
25-10-2026 15:23:22 GB Translate

Can we use liquid detergent for floor moping in vaccum
25-10-2026 17:47:17 GB Translate

If I rearrange furniture and the rug in a room (with a tiled floor), do I need to remap? If so, how do I do that please?
26-10-2026 12:10:10 GB Translate

Hi, i have the L10s ultra, brilliant machine personally. My question is, do you need to use Dreame floor cleaning solution or has anyone used a different brand/product? Thank you
26-10-2026 23:31:00 GB Translate

Why is my robot not using water when moping
27-10-2026 12:16:02 GB Translate

Any one having problems with the body of the robot getting marked on the sides
L60 All avoide functions are turned on
27-10-2026 16:07:33 IE Translate

3. The obstacle avoidance sensors use infrared detection. Light is reflected when it hits an object, but black or very dark objects can absorb light. As a result, the robot may have difficulty detecting certain highly reflective or dark-colored objects and could collide with them. For areas with black furniture, we recommend setting up restricted zones.
4. Please clean the sensors and related components regularly to ensure proper detection and recognition.
If the issue persists after trying the above suggestions, please feel free to contact us again at any time.
Hello,
We sincerely apologize for the inconvenience caused.
1. The robot is equipped with collision protection. However, if an object is very dark in color or has a small contact surface, the robot may not be able to detect it properly and could bump into it. Please do not worry.
2. If the robot encounters an obstacle or becomes trapped, it may switch to edge-cleaning mode and follow along the edge of the object it has contacted, which can result in repeated collisions with the obstacle.
I have purchased a Dreame L10s Gen3 robot ,just used it and was well pleased with the result,you only get what you pay for,well worth the money.
28-10-2026 12:58:35 GB Translate

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