The error code "clean the brush" displayed on the screen, indicating that your brush may be clogged. Please check if there is any blockage with the brush and Filter.
If this error message appears only when used on a carpet, please provide the photos of the carpet, clearly showing the material, texture and length of the carpet.
Please note that the all-surface brush is specially designed for cleaning hard floors, marble, ceramic tiles and short-haired carpets. It is recommended that you use it in the above-recommended floor environment.
