WS594324

[A1] Alarm that the robot is lifted

I have a strange problem. My A1 has worked quite well. The only thing is that my front wheels has been broken and replaced. The strange problem is that the mower keeps sounding the alarm that the unit has been lifted at every small bump on the Grass. Its enough that the manchine just tilts a bit and the alarm goes of and I have to enter the pin on the machine. Is this a firmware issue or a hardware issue?

It did not have this problem during the start of the summer.

Please help.

Picture of the ”tilted” robot that has just now stopped and tells me I have to enter the pin..
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8 Comment

Hello,
Please provide us with a screenshot of your firmware version and serial number.
And follow the steps below to upload the log:
Go to Me - Help & Feedback - Report Log, select the device and the app's log, then click Upload.
2025-8-4 11:01:27 DE Translate

WS594324 Thread Starter
Serial number
IMG_7617.png
WS594324 Thread Starter
Firmware version
IMG_7616.png
WS594324 Thread Starter
I have sent the error logs to you guys! Thanks for the help!
WS594324 Thread Starter
Any luck guys?
Hello, our technicians have reviewed the logs you submitted. Could we also confirm that this only occurs on sloped lawns? Does the robot also trigger alarm on flat lawns?
2025-8-6 11:57:36 DE Translate

WS594324 Thread Starter
I would say it only does it on sloped lawns. But the slope is minimal., and it has worked before on those exact lawns.
Thank you very much for your response. Our technicians have checked and found this may be a hardware issue. We recommend contacting our after-sales department for further assistance.
 
2025-8-8 09:33 DE Translate
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