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💡We are curious! How many Dreame products do you have at home?

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452 Comment

Great robo
Sometimes it gets lost and goes round in circles bit annoying
Sometimes when my dreame robo cleaner gets in kitchen it keeps going round in circles don’t know why,very annoying
I own a dreame robo cleaner it’s good but sometimes gets lost in kitchen and goes round in circles!very annoying
Really pleased so far with the performance of my vacuum.
I have a dreame robo cleaner if u like putting detergent in your machine don’t buy this one as u can only use water which means u have to spray your floors first bit of a pain
I own the dreame bladeless fan mf10, I'm looking into getting a robot vacuum/mop to.
I am using dream aqua10 ultra robotic cleaner bit it's device sharing feature is not working, I want to share device on my two mobiles
6-8-2026 07:37:57 GB Translate

Hello, the device sharing feature requires two different Dreame accounts. Please make sure that both mobile phones are registered with and logged into separate Dreame accounts before attempting to share the device. For more information, please refer to the following official guide: https://dreametech.zendesk.com/hc/en-us/articles/57680722121369-How-to-share-a-device-in-the-APP
7-8-2026 10:53 GB Translate
Does anyone know why my robot was drying its self for 8h+ dreame x50 ultra complete
6-8-2026 09:12:22 GB Translate

Hello, we recommend first checking the drying duration setting under Dock Settings in the app. The device will perform the drying cycle according to the duration currently configured in the app. In addition, could you please recall whether, during those 8+ hours of drying, the drying process was manually interrupted, or whether a new mopping task was started? After a new mopping task is completed, the mop drying cycle may be triggered again.
7-8-2026 10:44 GB Translate
We have a dreame 40 and honestly it is rubbish. Barely vacuums anything up and just deposits piles of pet hair around the house. Particularly when it changes surfaces. On carpets it may as well not bother attempting it it just moves the fur round the room. Very disappointed with it. Hoping anyone on here has any tips or we are going to get rid.
7-8-2026 19:42:53 GB Translate

3. Remove the main brush from the bottom of the robot, clean the brush, and check whether any hair or debris is tangled around the main suction inlet.
4. Run the robot in the highest suction mode and check whether the vacuuming performance improves.
Thank you for your understanding and support.
13-8-2026 08:50 GB Translate
If there is airflow, the fan motor is operating normally. Please refer to the following troubleshooting steps:
1. The dust bin may be full. Open the top cover of the robot, remove the dust bin, and clean out any accumulated debris.
2. Remove the filter and gently tap it against the edge of a trash bin to remove dust and debris from the surface. Rinse the filter with clean water and ensure it is completely dry before reinstalling it.
13-8-2026 08:49 GB Translate
Hello,

We sincerely apologize for the inconvenience.

If there is no airflow coming from the robot and you cannot hear the fan motor operating, this may indicate a problem with the fan motor. In this case, we recommend contacting our after-sales service team for inspection and repair.

0808 502 1616
aftersales@dreame.tech
(Mon. to Sun. 9:00–18:00)
13-8-2026 08:47 GB Translate

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