Lines with the mop

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Hello,
I'm just wondering if anyone else gets lines like this with the mop.
How can I ensure the mop is clean everywhere?
Regards,

Hello no I dont get i have two x50 and it seems to be very close mopping, have you tried just changing your mop pads to a fresh set just to rule that out?

Just mopped my floor today and to be honest it looks like yours maybe it used less water today I leave it in clean genius but for me once it dried it looked good still

Hello,

Our robot features the world’s first bionic mechanical arms, designed to extend the mops outward for edge-to-edge cleaning. Due to this unique edge-cleaning strategy, there may be a small area between the two mops that is not immediately mopped—this is a normal phenomenon.

Please rest assured that the robot first performs edge cleaning, followed by an S-shaped cleaning pattern. The missed area will be covered during the subsequent cleaning process.

We understand your concerns and would like to offer a few suggestions that may help:

1. Please check the installation of the mop pads to ensure they are centered and properly aligned without any deviation.

2. Try using the “Standard” cleaning route or run the cleaning task again. After completing the full cleaning cycle, any residual marks should be removed. (Please refer to the attached image for settings.)

If the issue persists, we recommend contacting our customer service team for further assistance.

Thank you for your understanding and patience.