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YB029015
Posted 3-1-2026 15:13
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[H12 Dual] No availability of cleaning solution

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After we purchase the product, there is no availability of authentic accessories and cleaning solution anywhere in India.

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7 Comment

TC926936
I just get mine from Ali and seem to be fine
4-1-2026 22:31:49 GB Translate

YB029015
Can you share that link with me?
 
11-1-2026 12:19 GB Translate
Dreame Support
Hello, we kindly suggest that you contact our after-sales department to order these accessories.

Email: support.in@dreame.tech
Hotline: 18003093942 (Mon-Sat 9:00-18:00; Sun 10:00-16:00)
5-1-2026 03:23:19 GB Translate

YB029015
Your after sales service does not have any knowledge about the accessories availablity. They don't even know about any timelines either.
 
11-1-2026 12:18 GB Translate
Vince
Hope you're sorted now
6-1-2026 21:48:40 GB Translate

YB029015
No, they have no idea when the parts and cleaning solution will be available in India.
 
11-1-2026 12:18 GB Translate
Vince
Sorry to hear
11-1-2026 17:27:32 GB Translate

YB029015
UID:YB029015 GB
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