Another great day!

Another great day with Dreame aqua 10 ultra robot Vacuum, amazing product, amazing quality and brilliant cleaning capability.

What have been the best features you’ve seen so far?

My product leaves a puddle on the floor under the dock, doesn’t empty the dirt always. I have to remove the dust collector atleast four times a week to remove tangled pet hair. Anyone experiencing similar trouble?

@VJ254738

Hello,

Regarding the issue of water accumulation beneath the base station, please check if the robot's water outlet is blocked. Refer to the video in the following link:

Clogged filter at the robot's water outlet: https://youtu.be/wWj_oiPE7NE

Additionally, please remove the water tank, wipe its bottom surface, and then firmly reinstall it before using it again.

Fluffy or clumped hair may not be easily sucked in and could affect the fan's operation. Please clean it manually. Furthermore, we recommend increasing the sweep frequency and the number of automatic emptying cycles to minimize dust accumulation.