Distance sensor error

Cannot work

Hello,

Check if the LDS component is blocked by any foreign objects preventing it from rotating, and try gently nudging the LDS to see if it moves.

Ensure that the top cover of the LDS can move slightly forward, backward, left, and right.

Verify if the laser emission and reception ports of the LDS component are blocked by any foreign objects, which might prevent it from emitting and receiving laser signals.

If the issue persists, please contact our after-sales department for further assistance.

After-Sales and Technical Support
0808 502 1616
aftersales@dreame.tech
(Mon. to Sun. 9:00–18:00)

Give them an email, how bizarre