Lines left all over the carpet

• 

Is there any way to stop the lines across my carpet? It doesn’t look very nice after it’s over.

that’s pretty normal with most robot vacuums, it’s just the brush and wheels leaving tracks in the pile. you can try changing the cleaning pattern in the app if there’s an option or run it in a different direction sometimes. also fluffing the carpet with a regular vacuum every so often helps get rid of the lines and make it look more even again.

That’s totally normal. You would get that with a manual vacuum.   Probably less but still lines.

Hello,

At present, robot vacuum cleaners cannot completely avoid leaving cleaning lines or streaks on certain carpets during cleaning. This is related to factors such as the pile direction, thickness of the carpet, and the cleaning path, and is considered a normal phenomenon.

We have recorded your feedback and will forward it to our product and algorithm teams. We will continue to optimize carpet‑cleaning performance through future software updates and product improvements.

Thank you for your understanding and support. If you have any further questions during use, please feel free to contact us at any time.