Hoover not picking up and missing spots

Recently the hoover is not picking up and missing parts I see it missing parts but when I go on the app its mapped like it’s done it, it also keeps getting stuck on chairs I’ve had to put the table as no go but I could really do with it to go round the table

Hello,

We sincerely apologize for the inconvenience caused.

Regarding the issue you reported about the robot getting stuck near chairs, we recommend checking the following:  
If the chair legs are made of reflective metal material or are black, the robot may have difficulty recognizing them properly, which can lead to path deviation or getting stuck.  
We also suggest adjusting the arrangement of tables and chairs before cleaning to ensure sufficient space for the robot to pass through, thereby improving cleaning efficiency and stability.

Additionally, regarding the issues you mentioned such as weak suction and missed spots, to help us provide more targeted support, please kindly provide the robot’s specific model, screenshots of the APP interface, and details of the missed cleaning areas (such as the size and layout). Based on this information, we will be able to offer you a more detailed and accurate solution.

Thank you for your understanding and support!