The water supply is not working properly

After the vacuum cleaner is updated, the water supply to the cloths only works in the maximum mode, and the water is supplied in a smaller amount.

Hello,

For this issue, we recommend that you perform the following checks:

Check whether there is a magnet in the corner of the water tank (please refer to Figure 1), and use a metal object to verify that it is magnetic. Then reinstall the water tank and make sure it is firmly inserted until you hear a "click" sound.

Remove the mop pads, leaving only the mop pad holders installed. In the app, select Mop Mode and start a cleaning task. During mopping, check whether there are any water droplets appearing on the floor.

If no water is dispensed during the test in Step 2, use a thin wire, toothpick, or similar tool to gently clear the robot's water outlet on the underside of the robot (see Figure 2). Then repeat the test above and check whether the mopping function returns to normal.