Mop pad holder

When replacing the mop pads, the Velcro on the mop pad holder sticks to the old pads.  X50 complete only a month old.  

Hello,

We sincerely apologize for the inconvenience.

We recommend that you first try to reattach the Velcro to its original position. If the Velcro has completely detached and cannot be restored for normal use, please contact our after-sales service team and provide the following information:

The device SN (serial number)
Proof of purchase
Photos clearly showing the issue

Once we receive the above information, we will verify the situation and provide you with further assistance.

0808 502 1616
aftersales@dreame.tech
(Mon. to Sun. 9:00–18:00)

Thank you for your understanding and support.

You get these Velcro ring single on AliExpress or get a pair of mop pad holders, they are very cheap