Accessories out of stock everywhere in UK!

Hi.
Wanted to be ready with spare accessories such as dust bags, the cleaning fluid etc but all genuine Dreame products are out of stock. How can you sell the robot but not actually produce sufficient replacement parts?

Hello,

We sincerely apologize for the inconvenience.

We completely understand your frustration. When you want to prepare spare accessories in advance but find that genuine replacement parts are out of stock for an extended period, it can be inconvenient and disappointing. Please accept our sincere apologies for the inconvenience this has caused.

We have already forwarded the feedback regarding accessory shortages to the relevant team and are actively working to replenish stock as quickly as possible.

If you urgently need accessories, we recommend contacting our after-sales support team using the information below. We will help check availability and do our best to assist you with purchasing genuine replacement parts.

0808 502 1616
aftersales@dreame.tech
(Mon. to Sun. 9:00–18:00)

Thank you for your understanding and support.