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VS840857
Posted 3-9-2026 19:43
GB
623

Can’t seem to get ghost cleaning

623 6
Reading Mode
I have an L50 Ultra and have set the off peak charging to between 23:30hrs and 05:30hrs. I have also set the cleaning schedule for 04:30hrs. The idea is not to charge at peak tariff time and clean when asleep.
This issue I have, shown in the attachment, is the hoover keeps starting a clean after 22:00hrs and because my smart plug also switches off the electrical supply until 23:30hrs it go crazy and just dies with no battery.
Can anyone help me override the ghost cleaning function, that I read is a factory setting.

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6 Comment

Dreame Support
Hello,

We are sorry for the inconvenience.

Please check whether there are any tasks configured on the Smart Scenes page in the app, and make sure your app has been updated to the latest version:

iOS: 2.6.1 or later
Android: 2.6.1.5 or later

If the issue persists after completing the above steps, please feel free to contact us again, and we will be happy to provide further assistance.

Thank you for your understanding and support.
智能场景.png
4-9-2026 08:01:59 GB Translate

YI660776
Hello- i have ghost cleaning at night- no matter what
27-10-2026 23:09 GB Translate
YI660776
Hello, i tried everything i can, but ghost cleaning starts ar 00:00 no matter what. I put on DNS mode and all other things from check list that AI recommended. What should i do? I uave only 1 scheduled house cleaning per day
27-10-2026 23:08:58 GB Translate

Dreame Support
If the issue persists, please contact our customer service team for further assistance. When reaching out, please provide your serial number (SN) and a copy of your invoice, along with the results of your troubleshooting, so that they can resolve the issue more efficiently:
E-mail: aftersales@dreame.tech
28-10-2026 05:36 GB Translate
Dreame Support
Hello,

If you have already completed the relevant troubleshooting steps, you may try resetting the robot: open the top cover and use a tool to press and hold the reset button until you hear the voice prompt, "Starting factory reset."
Please note that resetting the robot will erase all data, including any maps you have created.
28-10-2026 05:36 GB Translate
Richard
Any update on this?
28-10-2026 08:21:19 GB Translate

VS840857
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