KF137880

Adjust or re-map

SmartMop L40 Ultra AE.
I have a small part of one room that is not being cleaned as I placed a forbidden area wrongly. How do I adjust the map or even re-map?
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2 Comment

You should be able to tap the forbidden zone on the map in the app and drag or delete it. If it won't budge, I'd factory reset and let it map the room again from scratch.
9-10-2026 16:07:42 GB Translate

Hello,

If you accidentally created a forbidden area, you can edit it directly in the app. Go to the “No-Go Zone” settings, tap the forbidden area on the map, and then tap the “×” icon to delete it.

If you are unable to remove the forbidden area or would prefer to create a new map, you can enable the Multi-Floor Map feature and then tap the “+ Create Map” option at the bottom of the screen to generate a new map.

We hope this helps.
screenshot-20261012-174226.png
12-10-2026 10:44:33 GB Translate

UID:KF137880 GB
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