UT002899

Water tank

Mops are been wet it’s only 2 months old
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3 Comment

Two months in and the mops not wetting properly isn't right. That's one for support, so email aftersales@dreame.tech with your SN.
27-10-2026 22:11:19 GB Translate

Hi,

you can increase the wetness of  the mops and try to use a toothpick or thin wire carefully Unclogging the robot's water outlet(as shown in the image)

If the issue persists, please contact our customer service team for further assistance. When reaching out, kindly provide your serial number (SN) and invoice, along with the results of your troubleshooting steps, to help them resolve the issue more efficiently:
E-mail: aftersales@dreame.tech
image(6).png
28-10-2026 04:15:53 GB Translate

Please proceed with that action, and if it proves unsuccessful, please notify them via email that you have attempted this step.
28-10-2026 22:28:52 GB Translate

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