Dear MB606862,
Regarding your question about X40 ultra complete, we recommend ：
When washing mop pads, the detergent is automatically added to the pipe and mixed with water. The amount of detergent used will not be excessive.
1.Please check whether the auto-added detergent function is turned on. If not , please turn it on and then operate the washing of mop pads, and then shake the dirty tank after washing to observe whether there is foam in the dirty tank. If there is any foam, it means that the base has automatically added detergent.
2.It is recommended to remove the detergent compartment, and with the cleaning detergent inside, shake it vigorously a few times. If liquid comes out from the small hole at the bottom, it means that the auto-add detergent function is normal.
If you need further assistance, please contact us via me > Help & Feedback > Contact us > Online Customer Service. |
