Good morning, I don't understand why my Ls10 pro does not hold the battery after charging it to 100%. The day even though it is turned off it reaches 25% without having used it. Should I send it in for assistance?
Regarding your question about L10s pro Gen2, we recommend:
It seems that there is a problem with the battery. We recommend that you contact our after-sales department directly and provide the invoice, SN number, and the battery life in standard mode.
If you need further assistance, please provide your service ticket number or contact us via me > Help & Feedback > Contact us > Online Customer Service.
