A2 -Split zone

Hi,

I have defined two zones (front&back of my house) for my A2, and the zones were automatically merged as they are joined by a small patch of grass on the side of the house.
Now when I try to split this one big zone, I get an error saying the "line is too short". I tried all sorts of lines and splits, and it always results in the same error message. Screenshots attached.

Is this a known bug or am I missing something ?

Regards,
Grégoire

Dear DK598403,

Regarding your question about A2, we recommend:

Hello! According to your screenshot, this is because the segmented area is too small.

Segmentation cannot be performed if the detected area is too small, there is no intersection between the segmentation line and the area to be segmented, or there are more than 2 intersections between the segmentation line and the area to be segmented.

You can try to move the segmentation line to the left or right to a relatively spacious area.

If you need further assistance, please provide your service ticket number or contact us via me > Help & Feedback > Contact us > Online Customer Service.

XK768112
XK768112
I have the same problem!! Can explain more how to split?

Hello! Dear XK768112

1. Enter the Map Editing page and select the area you want to divide.
2. Click on "Straight Line," and a dividing line will appear on the map. Press and drag the two points to stretch the line in any direction. Click on "Rotate" to rotate the dividing line 360 ​​degrees, and click on "Delete" to remove the dividing line directly.
3. Click confirm division to split the area.

Hi we have the same issue even by following the step described. Did you solve your issue ?

Try to zoom very close to each edge you want to cut, then move each side of the cutting line very close to area to cut