H15pro super speed warm not working

Hi,
On my H15 pro there are 2 speeds to warm brushes after cleaning fast speed (30 mins) super sped (5mins)
I tried to activate super speed and it does not work nothing change and the h15 still warms during 30 mins
Is there a bug?

Thanks

Dear BG769244，

Regarding your question about H15 pro, we recommend:

Hello! The machine can choose the 5min or 30min mode for drying after self-cleaning. If only the drying task is performed, the drying time is 30min.Please start fast drying after self-cleaning.

If the above method does not work, please press and hold the self-cleaning + voice button to restore the factory settings, and then reconnect to the network.

If the above steps still do not work, please contact our after-sales department and provide the SN number and invoice of the device. Our after-sales department will give priority to your case.

If you need further assistance, please provide your service ticket number or contact us via me > Help & Feedback > Contact us > Online Customer Service.

Dear support team,

Your explanation is confusing

I performed a self cleaning = ok
I selected super fast dry = it says 30 mi's when i activate the dry function by pressing 3sec the wave button

Is there a problem?

This is when i select fast dry normal mode

This is when i select super fact dry and nothing changes in the app as you can see on top the dry mode remai's the same it seels there is a problem in the app

Dear dreame team still no 1nswer your app does nit work !

Sorry, dear customer, the system has not updated your reply, so we have not answered your question in time.

If you start the drying task after self-cleaning, the drying time is 30 minutes.
If you start the fast drying task, the drying time is 5 minutes.

You have selected the fast drying mode but the drying time is still displayed as 30 minutes, right? Have you tried to restore the factory settings by long pressing the self-cleaning + language button?

If restoring the factory settings still cannot solve your problem, then there is indeed some fault with the device. You can contact our after-sales team and provide the following information. The after-sales team will give you a priority solution.

1. SN number
2. Proof of purchase
3. APP firmware version
4. Dreamehome APP ID

Please remember to tell the after-sales department that you have tried all the steps in the forum but it doesn't work. Avoid the after-sales department to waste your time troubleshooting again.

Apologize to you again and hope to get your forgiveness.