I noticed that the translation to dutch in the app is not very good. Some words/sentecnes completely don't make any sense. It seems like the translations are done by translation software from english and were not tested by dutch speaking users.
Furthermore I tried to schedule a week routine for automatic mowing at 6am every 2 days. But the Dreame A2 didn't start on two occasions. In the app it shows that the robot was locked on both occasions and the PIN needs to be entered to unlock it. Even starting the robot remotely didn't work at that time.
Hello! Thank you for your feedback. We have forwarded your suggestion to the relevant department.
For the problem that your device does not start as planned, we recommend that you contact our after-sales department and provide the SN number, firmware version and Dreamehome ID of the device. The after-sales department will give priority to your problem.
If you need further assistance, please provide your service ticket number or contact us via me > Help & Feedback > Contact us > Online Customer Service.
