MQ246336

The robot doesn't remember the map

After a few months the map completely moves. The vacuum cleaner goes to a different room than indicated on the map and cleans it partially, ten the rest in another room. It doesn't matter whether I choose a schedule or room cleaning, it always moves the map after 2-3 months and make impossible to use the robot.
Only remapping the house and assigning rooms anew restores the correct map.
I can't fully use the vacuum cleaner and plan cleaning because I don't know when the map will go wrong again.
Please fix this. I've had to reset the maps 4 times already.
P.s. I always clean the sensors when needed. I always prepare the rooms for cleaning.


Last edited by MQ246336 on 2025-4-22 20:12
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5 Comment

Hello! The robot will automatically update the map each time it performs a cleaning task.

Does your home have large areas of glass or reflective smooth surfaces? If so, it will affect the robot's map building, which may result in inaccurate maps after each map update. You can add virtual walls or draw curtains, or you can let the robot perform cleaning tasks at a time when the light is not too strong.
2025-4-23 10:53:18 Translate

MQ246336 Thread Starter
Please do something! The map completely moves again. What's wrong with the vacuum cleaner or the app? Both should help and relieve, not make life harder.
I applied what you wrote but it didn't help. Should I create new maps every week?
Screenshot_2025-05-05-09-25-39-828_com.dreame.smartlife.jpg
You can back up the map and restore the backup map when there is a discrepancy between the real-time updated map.
 
MQ246336 Thread Starter
Thanks for your help. I restored the map from the last modification and fortunately it worked. I hope the cleaning schedule will survive. However, I think it is worth looking into the map creation algorithm so that such things do not happen. The prospect of manual interference with maps every 2 weeks does not bode well for the stability of the product. I guess this is not the point of solutions that are supposed to support humans...
Thank you for your reply. We have received your feedback and handed it over to the technical department. Hope it will be optimized in the future.
 
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