Last version of app is just blank on iPhone

Hello,

I've just updated the app to the latest version and now I get a blank screen just after start (I get the logo screen for about 1 sec and then just a blank page).

My L10s is just useless now. Is there a fix coming?

(the version I have problems with is 2.3.7)

Same problem! After update Dreame App, only blanck screen! Please fix it ASAP!

Fortunately I still have an older version of the app on my iPad. It works as usual.
The problem definitely comes from the new version…

Same problem with app on new version 2.3.7 on iphone, imac and Android.
BLANK SCREEN !!!!!!
Please fixit, or we can't use the robot !!!

Me too. Bank screen.

Delete and reinstall app.  That fixed it for me.

Dear ladies and gentlemen,

We are very sorry for the delayed response due to the public holidays.

You can try to uninstall and install the app to solve this problem. Sometimes you may need to try two or three times.

If uninstalling and reinstalling the app still does not solve the problem, please contact our after-sales team and provide the following information.

1. Dreame Home ID
2. APP version number
3. Phone system version number (IOS or Android)

Please don't worry, uninstalling and reinstalling the app will not lose the data in your account. Our software engineers have monitored this issue and are working hard to fix it as quickly as possible.

Our after-sales email: aftersales@dreame.tech
You can also contact us in the app via me > Help & Feedback > Contact us > Online Customer Service.

I confirm that uninstalling/reinstalling works enventually. I had to do it twice but now it’s back to normal.
Wonder how this can be the official fix but I have my robot back in business, so…